SPA FAQ

1. Is water balance really something I need to be concerned with in my Hot Tub?

YES! Water balance has 3 main factors, pH, Total Alkalinity and Calcium Hardness Increaser. Improper water balance can lead to skin/eye irritation, equipment corrosion and staining & scaling of the surface and equipment of the tub. Manufacturers may not warrant their product if proper water balance has not been maintained.

2. Why does the water look dull or cloudy?

There can be several reasons for dull or cloudy water. The most common ones are low sanitizer levels (Bromine or Chlorine), poor filtration or circulation, or high pH& Alkalinity. High bather load with a low sanitizer level is the most common answer.

3. Why is it necessary to shock my Hot Tub?

Shocking is a treatment for quickly cleaning and super sanitizing the water. Irritating wastes such as perspiration, make-up, body lotion etc. cannot be removed by the spa filter. The resulting waste build up reduces the power of sanitizers, making the water dull, cloudy and irritating to the eyes and skin. There are shock treatments for both Bromine and Chlorine systems. Bacteria cannot be filtered out through the cartridge filter because of its microscopic size. It must be removed through an oxidizing shock treatment of the spa water.

4. Why do I have to leave the cover off the hot tub when I shock?

Shocking the water breaks apart the sanitizer (bromine or chlorine) from the bacteria. The bacteria is turned into a gas and is oxidized into the air. If you leave the cover on, this gas cannot escape causing it to reenter the water. Regular shocking keeps the water clear and eliminates odour.

5. How often do I have to change the water in my tub?

Rule of thumb is three months, but every tub is different. There is a test called TDS (Total Dissolved Solids). When the spa water becomes too saturated with product the chemical reactions become sluggish and the water can be dull, foamy and often cloudy. You may notice that you are using more sanitizer then usual and are getting no results.

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